Minimize ICD-10 impact by analyzing all data systems that currently use ICD-9. A few questions to get you started are:
Can you system handle alpha-numeric codes?
Can the codes, code descriptions, and supported documentation be obtained in a machine-readable format?
Waiting until your cash flow is down is not the time to begin measuring and managing the billing team. It should be a proactive, monthly exercise that takes minutes – not hours or days.
Understanding and addressing your practice’s denials is likely the most effective revenue cycle strategy that a practice can employ.
Plan Your Steps to a Smooth ICD-10-CM Transition
Assemble a transition team. Even the smallest practice needs to select staff responsible for shepherding the ICD-10 conversion.
Communication is key. Keep in contact with payers and vendors about their own implementation and testing timelines.
DO NOT DELAY! A smooth transition depends in large part on advance planning.
Bad information collected during the registration process kills the ability to turn receivables quickly, heightens the potential for irritating the patient, and turns the biller from a productive worker to a “rework” drone.
The most important thing you can do to move cash, lower cost, and enhance customer service is implement a solid pre-registration and pre-visit insurance verification process prior to the patient receiving service. This is where the real business office resides.
